Excellent Quality: Our Quality Policy is to continually improve performance by supplying high standard built quality cabins & services that shall consistently meet or exceed the requirements of our customers. We will ensure a high level of customer satisfaction to maintain long term commitments, productive customer relationships, and to provide a positive work environment.
Excellent Customer Support: Customer requirements come first. Quality begins and ends with the customer and we strive to always satisfy their needs. This is reflected in our flexibility – both as individuals and as an organization. Our experts are there to provide services to the customers because our customers are our foremost priority. Happy, satisfied clients are our True Asset.
Delivery on Time: We excel at ensuring customers receive their order when they require it. From technology, to processes, customer service and culture, PORTEC Group is organized to ensure that customer perquisite is attained at a very high level. We track the on-time metric for delivery of every consignment to our every customer to identify improvements in both our process and our interaction with customers.